Privacy Policy

Welcome to Social Pitara ("we", "us", "our"). Social Pitara is a company based in Jharkhand, India. We respect your privacy and are committed to protecting the personal information you provide while using our website, mobile application, and related services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

1. Information We Collect

When you register for or use Social Pitara, we may collect the following personal information:

• Full Name
• Mobile / Phone Number
• Email Address
• Date of Birth

We may also collect information that you voluntarily provide while using our services, such as profile information, preferences, feedback, or information submitted through forms.

2. Automatically Collected Information

When you access our website or application, we may automatically collect limited technical information, such as:

• Device type
• Operating system
• Browser or application version
• IP address
• Log information
• Date and time of access

This information may be used for security, troubleshooting, analytics, and improving our services.

3. How We Use Your Information

We may use the information collected from you to:

• Create and manage your Social Pitara account.
• Verify your identity and account information.
• Provide and personalize our services.
• Communicate with you regarding your account.
• Send important service-related notifications.
• Respond to questions and customer support requests.
• Improve the functionality and user experience of our platform.
• Detect and prevent fraud, abuse, or unauthorized activity.
• Comply with applicable laws and legal obligations.

4. Phone Number and Email

Your phone number and email address may be used for:

• Account verification
• Login or authentication
• Important account notifications
• Customer support
• Service-related communications

Where required, we will seek appropriate consent before sending promotional or marketing communications.

5. Date of Birth

We collect your date of birth primarily to:

• Determine age eligibility for our services.
• Provide age-appropriate features or experiences.
• Maintain accurate account information.
• Comply with applicable legal and platform requirements.

6. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate Social Pitara, including:

• Hosting and cloud service providers
• Email or SMS service providers
• Technical and security service providers
• Analytics providers, where applicable

We may also disclose information where required by law, court order, government authority, or when necessary to protect the rights, safety, and security of Social Pitara, our users, or others.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as reasonably necessary to:

• Provide our services.
• Maintain your account.
• Meet business and operational requirements.
• Resolve disputes.
• Prevent fraud or abuse.
• Comply with applicable legal obligations.

When personal information is no longer required, we may securely delete or anonymize it, subject to applicable laws.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where legally permitted.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding our handling of your information.

To exercise these rights, please contact us using the contact information provided below.

10. Cookies and Similar Technologies

Our website or application may use cookies or similar technologies to improve functionality, remember preferences, maintain sessions, and understand how users interact with our services.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect some features of the service.

11. Third-Party Services and Links

Social Pitara may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party services. We recommend reviewing the privacy policies of third-party services before providing them with personal information.

12. Children's Privacy

Social Pitara is not intended for children who are below the minimum age required under applicable law to use the service.

We do not knowingly collect personal information from children who are not legally permitted to use our services.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When significant changes are made, we may provide an appropriate notice through our website, application, or other communication channels.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

15. Acceptance of This Policy

By using Social Pitara, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information may be collected and used as described in this policy.