Please read these documents carefully. By creating a Social Pitara account you confirm that you have read and agree to the
Terms of Service, Privacy Policy and Community Guidelines. You can close this tab to return to your registration.
Terms of Service
Last Updated: August 12, 2026
These Terms of Service govern your access to and use of SocialPitara.
Acceptance of Terms
By accessing, browsing, creating an account, or otherwise using SocialPitara, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, Community Guidelines & Content Policy, Disclaimer, and any other policies or program-specific terms referenced in these Terms.
If you do not agree to these Terms or any applicable policies, you must not access or use SocialPitara.
Eligibility and Age Requirement
You must meet the minimum age and legal requirements applicable to use SocialPitara. Our platform has specific registration and usage guidelines based on your age to ensure a safe environment.
For Users Under 13: If you are under 13 years of age, you cannot create an account on your own. Your account must be created, managed, and verified by a Parent or Legal Guardian. During registration, the Parent or Guardian must provide their own details (such as their name, relationship to the child, and email address) and complete the verification process. The authorizing Parent or Guardian retains ultimate control over the account and is responsible for the child's activity on the platform.
For Users Between 13 and 18: If you are between 13 and 18 years of age, you may create your own account, but you must use SocialPitara with the knowledge and consent of your parent or lawful guardian. We strongly advise you to seek your parent's or guardian's permission before connecting with unknown individuals or businesses. By creating an account, you represent that you have obtained the necessary permission from your parent or lawful guardian.
Parents and lawful guardians are encouraged to discuss the safe and responsible use of social media and online services with minors under their care and to provide appropriate guidance and supervision regarding their use of SocialPitara.
For Businesses: If you use SocialPitara to create, manage, or represent a business or organization, you represent that you are at least 18 years of age and have the necessary legal capacity and authority to act on behalf of that business or organization. Minors (under 18) are not permitted to create or manage business profiles.
You are responsible for ensuring that all the information you provide to SocialPitara is accurate and that your use of the platform complies with all applicable laws and regulations.
No Standard Delivery Service
SocialPitara does not operate an online delivery service by default. Businesses may independently provide delivery or direct services, but those arrangements are between the business and customer.
Account Registration
You must provide accurate information when creating an account and keep it updated where necessary.
Account Security
You are responsible for protecting your password, OTPs, authentication credentials, and devices and for activity under your account.
Account Ownership and Impersonation
Do not impersonate another person, creator, business, organization, or brand or create deceptive accounts.
User Content
You retain ownership of content you create, subject to the rights you grant to SocialPitara to host, store, reproduce, display, distribute, adapt, and technically process that content as necessary to operate, improve, secure, and promote the service.
Content Rights
You represent that you own or have permission to use content you upload and that your content does not unlawfully infringe third-party rights.
Public Content
Content posted publicly may be visible, shared, or interacted with by other users according to the platform's features and your settings.
Community Rules
You must follow SocialPitara's Community Guidelines & Content Policy, which forms part of these Terms.
Prohibited Activities
- Illegal activity, fraud, scams, or deception.
- Harassment, threats, bullying, or abuse.
- Hate or discriminatory content.
- Spam and unauthorized automated activity.
- Fake engagement or manipulation of views, likes, followers, comments, or shares.
- Fake business listings or fabricated reviews.
- Impersonation.
- Copyright or trademark infringement.
- Malware, phishing, or attempts to compromise platform security.
- Unauthorized scraping or data harvesting where prohibited.
- Content or conduct that violates applicable law.
Business Listings
Businesses may list their establishments and information. SocialPitara does not guarantee that every listing is accurate, complete, verified, current, or authentic.
Business Verification
Where verification features exist, verification does not necessarily guarantee the quality, legality, safety, or reliability of a business or its products and services.
Business Responsibility
Businesses are responsible for the accuracy of their listings, products, services, pricing, claims, licenses, taxes, legal compliance, customer communications, and fulfillment.
Products and Product Photos
Businesses may use available plans to upload product photos and information. Businesses are responsible for ensuring that product content is accurate, lawful, and authorized for publication.
Promotions and Homepage Banners
Eligible businesses may pay for homepage banners and promotional placements. Promotional placement does not guarantee impressions, clicks, leads, customers, or sales.
Paid Plans and Services
Premium plans, product upload plans, promotional banners, subscriptions, and other paid features may be subject to separate pricing, billing, cancellation, refund, and eligibility terms.
Transactions Between Users and Businesses
Unless expressly stated otherwise, SocialPitara is not a party to transactions between users and third-party businesses. Users and businesses are responsible for their own transactions.
Delivery, Returns and Refunds
Where a business independently provides delivery, returns, refunds, warranties, or after-sales services, the business is responsible for those arrangements.
Referral Program
The SocialPitara Referral Program is governed by separate Referral Program Terms. Referral rewards depend on qualifying activity and compliance with those terms.
Creator Program
Creator premium accounts, subscriptions, exclusive content, and monetization features are subject to eligibility requirements and applicable program rules.
Proposed Creator Eligibility
The discussed creator model may use thresholds such as 1,000 followers and 100,000 total views within six months. SocialPitara may verify eligibility and may change requirements.
Third-Party Content and Services
SocialPitara may display or provide access to third-party content, business listings, websites, applications, payment providers, maps, social media platforms, messaging services, products, services, advertisements, or other external resources. Unless expressly stated otherwise, SocialPitara does not own, control, endorse, or assume responsibility for any third-party content, products, services, or practices. Your use of such third-party services is at your own discretion and is subject to their respective terms and privacy policies.
Recommendations and Discovery
Business discovery and feed ranking may use distance, location, relevance, activity, availability, and other factors. No placement order is guaranteed.
Reporting and Enforcement
SocialPitara may review reports and take action including content removal, visibility restrictions, feature limitations, suspension, or termination.
Suspension and Termination
We may restrict or terminate accounts where necessary to enforce policies, protect users, prevent abuse, comply with law, or protect the platform.
Paid Promotion Does Not Guarantee Results
Businesses acknowledge that advertising and promotional placement are not guarantees of business performance.
No Guaranteed Availability
SocialPitara may experience interruptions, maintenance, technical failures, or feature changes. We do not guarantee uninterrupted availability.
Disclaimer of Warranties
To the extent permitted by law, SocialPitara is provided on an as-available basis and without warranties not expressly stated in these Terms.
Limitation of Liability
To the maximum extent permitted by applicable law, SocialPitara will not be responsible for indirect, incidental, special, consequential, or loss-of-profit damages arising from use of the platform or third-party dealings.
Indemnification
To the extent permitted by applicable law, you agree to protect and indemnify SocialPitara from claims arising from your unlawful conduct, violation of these Terms, infringement of third-party rights, or misuse of the platform.
Changes to the Service
SocialPitara may add, remove, modify, suspend, replace, or discontinue any features, functionality, plans, programs, services, tools, or content at any time, with or without prior notice, where permitted by applicable law.
We may also introduce new features, revise existing services, change eligibility requirements, pricing, subscription plans, or platform functionality as SocialPitara continues to develop and improve.
Unless otherwise required by applicable law, SocialPitara is not obligated to maintain or continue supporting any particular feature, service, or program indefinitely.
Changes to These Terms
We may update, revise, modify, or replace these Terms of Service from time to time to reflect changes in our platform, features, services, business practices, legal requirements, or for other operational reasons.
When appropriate, we may publish the updated Terms on SocialPitara and update the "Effective Date" or "Last Updated" date. Your continued access to or use of SocialPitara after the updated Terms become effective may constitute your acceptance of the revised Terms, where permitted by applicable law.
If you do not agree with the updated Terms, you should discontinue using SocialPitara.
Governing Law and Jurisdiction
These Terms and your use of SocialPitara shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising out of or relating to these Terms or your use of SocialPitara may be addressed before the competent courts or legal forums having jurisdiction over the principal place of business of SocialPitara, currently located in Ranchi, Jharkhand, India.
Nothing in these Terms is intended to restrict, exclude, or limit any rights, remedies, or jurisdiction that may be available to you under applicable law.
Severability
If any provision of these Terms is found to be invalid, illegal, unenforceable, or otherwise ineffective under applicable law by a court or competent authority, that provision shall be interpreted or limited to the minimum extent necessary, where possible, so that it most closely reflects its intended purpose.
The remaining provisions of these Terms shall continue in full force and effect to the maximum extent permitted by applicable law.
Entire Agreement
These Terms together with referenced policies and applicable program terms constitute the agreement governing your use of SocialPitara, subject to applicable law.
Contact
If you have any questions, concerns, or requests regarding these Terms of Service, your use of SocialPitara, or any legal matter related to the platform, you may contact us through the following channels:
Legal: support@socialpitara.com
General Support: support@socialpitara.com
You may also contact us through the official contact or support form available on the SocialPitara platform.
When contacting us regarding a legal or Terms-related matter, please provide sufficient information about your request so that we can understand and review the matter appropriately.
We will make reasonable efforts to review and respond to inquiries submitted through the appropriate channels within a reasonable period, subject to the nature of the request and applicable law.
Privacy Policy
Last Updated: August 12, 2026
This Privacy Policy explains how SocialPitara may collect, use, store, disclose, and protect information when you use our services.
1. Information You Provide
We may collect account information, contact details, profile information, business information, content, product information, referral information, and information you submit through support or other features.
2. Automatically Collected Information
We may collect device, browser, IP address, log, usage, diagnostic, and security information as necessary to operate and secure the platform.
3. Location Information
Where permitted and enabled, SocialPitara may process location information to support nearby business discovery and distance-based features. You may control device-level location permissions where available.
4. User Content
Posts, photos, videos, comments, reviews, business information, product images, and other content that you choose to create or share on SocialPitara may be visible to other users, businesses, visitors, or the public, depending on the feature you use and your account or privacy settings.
Certain content may also appear in feeds, search results, recommendations, nearby business discovery, profile pages, business listings, or other areas of the platform. You are responsible for the content you choose to publish and should avoid sharing personal or sensitive information that you do not wish to make publicly available.
5. Business Information
Business listings may display business names, categories, locations, contact information, descriptions, products, services, photos, offers, and other information provided by businesses.
6. Referral Information
We may process referral codes, referral attribution, qualifying activity, discount eligibility, commission calculations, and payout information.
7. Payment Information
Where paid services are available, payment information may be processed by payment providers. SocialPitara may receive transaction details necessary to confirm payments, refunds, or eligibility.
8. How We Use Information
- Provide and operate SocialPitara.
- Create and secure accounts.
- Display content and business listings.
- Provide location-based discovery.
- Improve relevance, performance, and user experience.
- Process paid plans and eligible program benefits.
- Prevent fraud, abuse, and security incidents.
- Provide customer support.
- Communicate service updates.
- Comply with legal obligations.
9. Feed and Discovery
Information may be used to personalize or rank content and business discovery where applicable. Location and distance may be considered for nearby business discovery.
10. Advertising and Promotions
Businesses may purchase promotional placements. We may process information needed to display, measure, and manage promotional campaigns.
11. Sharing Information
Information may be shared with service providers, hosting providers, analytics providers, payment processors, security partners, professional advisers, legal authorities where required, or other parties necessary to provide and protect the service.
12. Third-Party Services and Links
SocialPitara may integrate with or provide access to third-party services, including payment providers, maps, business websites, social media platforms, messaging services, analytics providers, advertisements, videos, and other external resources.
When you choose to access or interact with a third-party service through SocialPitara, your information may also be collected, used, or processed by that third party in accordance with its own privacy policy, terms, and practices. SocialPitara does not control the privacy practices of third-party services and encourages users to review their applicable privacy policies before using them.
13. Public Information
Information you choose to publish publicly, including business listings and public posts, may be accessible to other users and may be indexed or shared depending on platform functionality.
14. Security
We use reasonable technical and organizational safeguards designed to protect information. No internet transmission or storage system can be guaranteed to be completely secure.
15. Data Retention
Information may be retained as long as reasonably necessary for service operation, legal compliance, fraud prevention, security, dispute resolution, and legitimate business purposes.
16. Your Rights and Choices
Depending on applicable law, you may have rights relating to access, correction, deletion, withdrawal of consent, restriction, or other controls over personal information.
17. Account Deletion
Where available, you may request deletion through account settings or support. Certain information may be retained where legally required or reasonably necessary for security, fraud prevention, or dispute resolution.
18. Children and Minor Users
SocialPitara recognizes the importance of protecting the privacy and safety of children and minor users. Our platform has specific data collection and usage protocols based on age to comply with applicable laws and ensure a safe environment.
For Users Under 13: We do not knowingly collect direct contact information (such as email addresses or phone numbers) from children under the age of 13. Instead, the registration process requires a Parent or Legal Guardian to create and authorize the account. During this process, the Parent or Guardian must provide their own information (including their name, relationship to the child, PIN code, and email address) for OTP verification and account security. The Parent or Guardian retains ultimate control over the account, including the right to manage privacy settings, access data, or request account deletion.
For Users Between 13 and 18: Users between the ages of 13 and 18 may use SocialPitara with the knowledge and consent of their parent or lawful guardian. We process their personal information with appropriate safeguards. We strongly encourage parents and lawful guardians to guide minors in their care regarding the responsible and safe use of social media and online services.
Verifiable Parental Consent & Rights: Where applicable law requires verifiable parental or lawful guardian consent before processing a minor's personal data, SocialPitara fulfills this by routing the account creation through the Parent/Guardian verification flow. Parents or Guardians have the right to request access to, modify, restrict, or permanently delete the child's account and associated personal data at any time by contacting us.
Unauthorized Data Collection: If SocialPitara becomes aware that personal information has been collected from a child under 13 without the proper Parent/Guardian verification process, or in circumstances where such collection is not permitted under applicable law, we will take appropriate steps to address the situation, which may include promptly deleting the relevant information and the account.
Parents or lawful guardians who believe that a minor has provided personal information to SocialPitara in a manner that violates these requirements, or who have questions or concerns regarding a minor's use of the platform, may contact SocialPitara through the official privacy or support contact information provided on the platform.
19. Cookies
We may use cookies and similar technologies for authentication, preferences, analytics, security, and platform functionality. See the Cookie Policy.
20. Policy Updates
We may update, revise, or modify this Privacy Policy from time to time to reflect changes in our services, features, business practices, technologies, legal requirements, or for other operational reasons.
When we make changes, we will publish the updated Privacy Policy on SocialPitara and update the "Effective Date" or "Last Updated" date at the top of this Policy.
Your continued access to or use of SocialPitara after the updated Privacy Policy becomes effective may indicate your acknowledgment of the revised Privacy Policy, where permitted by applicable law.
21. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the way SocialPitara collects, uses, stores, shares, or otherwise processes your personal information, you may contact us through the following channels:
Privacy: support@socialpitara.com
General Support: support@socialpitara.com
Grievance: grievance@socialpitara.com
You may also contact us through the official privacy, grievance, contact, or support form available on the SocialPitara platform.
For privacy-related requests, please provide sufficient information to help us understand and process your request. Depending on the nature of your request, we may need to verify your identity or request additional information before taking action, where permitted or required by applicable law.
We will make reasonable efforts to review and respond to privacy-related questions, concerns, and requests within a reasonable period, subject to applicable law and the nature of the request.
Disclaimer
Last Updated: August 12, 2026
SocialPitara is a platform for social interaction and local business discovery. Important limitations apply.
1. Third-Party Businesses
Businesses listed on SocialPitara are independent third parties unless expressly stated otherwise.
2. No Endorsement
A listing, post, banner, offer, product, or service appearing on SocialPitara does not necessarily mean SocialPitara endorses or guarantees it.
3. Business Accuracy
We do not guarantee that every business listing or business-provided detail is accurate, complete, current, or verified.
4. Transactions
Users are responsible for evaluating businesses and deciding whether to purchase products or services.
5. Delivery
SocialPitara does not provide standard delivery services. Any delivery offered by a business is the business's own responsibility.
6. Refunds and Returns
Unless expressly stated otherwise, refunds, returns, warranties, and after-sales matters are between the customer and the business.
7. Promotions
Businesses are responsible for the validity and fulfillment of their offers, discounts, sales, and promotional claims.
8. Homepage Banners
SocialPitara's Homepage Banner feature is designed to help businesses increase their visibility, promote products, services, offers, and strengthen their brand presence by reaching users across the platform.
The actual number of impressions, views, clicks, customer inquiries, engagement, or sales may vary depending on various factors, including user interest, location, competition, banner quality, campaign duration, and overall platform activity. While SocialPitara strives to provide valuable promotional opportunities, homepage banner placement does not guarantee any specific level of reach, engagement, business results, or revenue.
9. Referral Earnings
Referral commissions become payable only when a referred business that is correctly linked to a referring user's valid referral code successfully purchases an eligible paid plan and the payment is successfully completed, subject to these Referral Program Terms. No referral commission is earned for free plans, unsuccessful payments, cancelled, refunded, or otherwise non-qualifying transactions.
10. Creator Earnings
Creator subscriptions and monetization are designed to provide eligible creators with opportunities to earn through their content. Access to these features, eligibility, subscriber support, platform fees, refunds, compliance with applicable policies, and other program requirements may affect participation and earnings. SocialPitara may introduce, modify, suspend, or discontinue creator monetization features from time to time.
11. Location Accuracy
Distance-based discovery is designed to help users find nearby businesses and services based on available location information. The accuracy and ordering of results may vary depending on factors such as your location settings, device permissions, GPS accuracy, network conditions, business information, and other technical or operational factors.
12. User-Generated Content
User-generated content, including opinions, reviews, ratings, comments, recommendations, claims, and other content published by users, creators, or businesses, represents the views of the respective authors. Unless expressly stated otherwise, SocialPitara does not endorse, guarantee, or independently verify such content, and users should exercise their own judgment and verify important information before relying on it.
13. Third-Party Links
SocialPitara may provide, display, or facilitate access to third-party websites, applications, payment providers, maps, social media platforms, messaging services, business websites, videos, advertisements, or other external resources for user convenience and business promotion.
These third-party services operate independently of SocialPitara. We do not own, control, endorse, or guarantee their availability, content, products, services, security, privacy practices, or terms and conditions. Your interactions with any third-party service are solely between you and the respective third party.
Users should review the applicable terms, privacy policies, and other policies of any third-party service before accessing or using it. SocialPitara is not responsible for the acts, omissions, content, products, services, or practices of any third-party service, except as required by applicable law.
14. User Responsibility
Users should independently verify important information before making payments, purchasing products, booking or hiring services, or making decisions based on information, reviews, ratings, offers, or claims published on the platform.
Referral Program Terms
Last Updated: August 12, 2026
These terms govern participation in the SocialPitara Referral Program.
1.Participation
Users may participate in the SocialPitara Referral Program by sharing their unique referral code with eligible businesses. A referral is successfully recorded only when a business owner enters a valid referral code during the business listing process, subject to these Terms.
2. Referral Code
Business owners must enter a valid referral code when creating a business listing, although this is optional. Once a business is successfully registered, referral codes generally cannot be added, changed, or transferred unless SocialPitara authorizes it.
3.Business Discount
An eligible business that uses a valid referral code may receive the discount or promotional benefit published by SocialPitara at the time of purchasing an eligible paid plan, subject to applicable terms and conditions.
4. Referral Commission
Referral commissions are only applicable to qualifying paid plans or other eligible purchases specified by SocialPitara. Free services, free listings, or failed payments do not result in a referral commission.
5. Qualifying Purchases
Referral commissions apply only to qualifying paid plans or other eligible purchases designated by SocialPitara. Free services, free listings, unsuccessful payments, cancelled orders, refunded transactions, chargebacks, promotional credits, excluded products, or non-qualifying purchases do not generate referral commissions.
6. Fraud and Misuse
Self-referrals, fake businesses, duplicate accounts, fraudulent transactions, fake purchases, attempts to manipulate referral rewards, or any other misuse of the referral program are prohibited. SocialPitara may cancel referrals, refuse commissions, where permitted by law, revoke previously awarded rewards, or suspend participation if fraud or abuse is detected.
7. Payouts
Referral commissions will only be paid if a qualifying transaction has been successfully completed and all applicable verification, refund review, payment validation, and other program requirements have been met.
8. Program Changes
SocialPitara may change, suspend, or discontinue the Referral Program, including referral rewards, discounts, qualifying plans, commission rates, payout schedules, eligibility requirements, or other program rules, at any time.
9. No Guaranteed Earnings
Participation in the Referral Program does not guarantee any minimum earnings, number of referrals, business registrations, qualifying purchases, or future earnings.
10. Final Interpretation
SocialPitara may reasonably determine whether any referral, qualifying purchase, commission, or reward meets these Referral Program Terms and will operate in accordance with applicable law and published Program Rules.
Questions about these terms? Write to support@socialpitara.com.
